Shipping Policy
At AntiVirusXpert, we are committed to providing timely, efficient, and secure delivery for all of our customers. We strive to process and ship orders promptly. Please read the following shipping guidelines carefully to understand how your order will be handled.
Order Processing Time
Once your order is placed, it will be processed within 7 business days. Orders placed during weekends or holidays will be processed on the next business day. We will send you a confirmation email once your order has been processed and is ready to ship.
Shipping Time
The standard delivery time for domestic orders is approximately 7 days, depending on the shipping method selected and your location. Please note that certain locations may require additional time for delivery due to logistical factors or holidays. We will provide tracking details once your order has shipped, so you can monitor its progress.
Shipping Charges
Shipping costs depend on various factors, including the weight and size of the products, the shipping method selected, and the delivery address. The final shipping cost will be displayed at checkout before you confirm your order. We offer multiple shipping options, including expedited delivery for an additional charge.
International Shipping
We offer international shipping to select countries. For international orders, additional shipping fees and customs duties may apply, and delivery times may vary. International customers are responsible for any customs taxes, duties, or fees incurred during the shipping process. Please check with your local customs authority for more information.
Delivery Areas
We currently ship to all regions within USA. For international orders, please verify the shipping options available during checkout. Remote or less accessible locations may experience longer delivery times.
Damaged or Missing Items
If any of your items are missing or damaged upon arrival, please contact us immediately at infoSsphere@gmail.com within 7 days of receiving your order. We may request photos of the damaged products and packaging to assist in processing your claim. If a product is out of stock, we will either offer a replacement or a full refund based on your preference.
Tracking Your Order
After your order has shipped, you will receive a tracking number via email. You can use this number to track the progress of your order on the carrier’s website. Please allow 24 hours for the tracking information to update.